The Visitors Center provides an extensive orientation area for visitors to Johnstown, describing the various tourist attractions available in the region. Its spacious and informative display area was created by Metaform, Inc., the same company that designed the displays for New York’s Statue of Liberty.  These include some historic images of Johnstown's various floods as well as three-dimensional displays that model how Johnstown looked back in the canal days.

In the lobby to the Visitors Center is a large window from which you can view the motors and machinery that control the Inclined Plane. 

There's another observation area downstairs just outside the Incline Station Restaurant & Pub.  Each view gives a unique perspective on the cables, motors, and mechanisms that control the Incline's journey.